Agnieszka Zacharska

Who am I?

Agnieszka Zacharska

Etiquette and Savoir-Vivre Consultant

Trainer of Good Manners and Customer Service Excellence

I assist from A to Z in developing interpersonal skills, enhancing professional image, and raising customer service standards to a higher level while adhering to the principles of savoir-vivre. Through training and individual consultations, I teach how to behave and find oneself in various situations—from business meetings to family celebrations—guided by the principle that "good manners enhance life."

Savoir-vivre is a tool that boosts confidence, fosters positive relationships, supports effective communication, helps navigate various social situations, and brings respect and culture into life. Through established rules, we express ourselves in an elegant manner.

With my many years of experience at the prestigious airline Qatar Airways I am able to combine practical knowledge of etiquette and customer service with the theoretical knowledge gained at The British School of Excellence, where I got certified as an Etiquette Trainer.

Find out how I can help you

Offer

BUSINESS ETIQUETTE

The business etiquette training helps participants develop professional communication skills, build positive relationships, improve impressions in client interactions, and understand the principles of organizational culture. As a result, participants become more confident and effective in professional situations.

CUSTOMER SERVICE EXCELLENCE

Customer service training enables participants to acquire key skills in effective communication, problem-solving, and building lasting relationships with clients. Participants learn how to tailor their approach to meet the needs of customers, which leads to increased satisfaction and customer loyalty.

SOCIAL ETIQUETTE

Social etiquette training prepares participants to navigate various social situations with ease, teaching the principles of politeness, savoir-vivre, and relationship-building skills. As a result, participants gain confidence in different social contexts, fostering positive interactions and leaving a good impression.

SOVOIR-VIVRE FOR CHILDREN

Savoir-vivre training for children is aimed at kids aged 10 and older. It teaches young participants the basic principles of good manners, politeness, and social skills. The program covers topics such as appropriate behaviour in various situations, communication with peers and adults, and table etiquette. As a result, children gain confidence, build positive relationships, and learn how to be polite in everyday life.

DINING ETIQUETTE

Dining etiquette training introduces participants to the principles of proper behaviours during meals. It teaches how to correctly use cutlery, serve dishes, and engage in conversation in a social setting. As a result, participants gain skills that allow them to feel comfortable and confident during social gatherings at the table, positively impacting their interactions with others and boosting their self-esteem.

PROGRAM TAILORED TO THE AUDIENCE

Each training session is customized to the specifics of the group, ensuring that the topics discussed are relevant to the participants' needs.

PRACTICAL EXERCISES

The training sessions are workshop-based, including practical exercises and simulations that allow participants to apply the knowledge gained in real situations.

INSTRUCTOR

The training is conducted by a qualified trainer with extensive knowledge and experience in etiquette and interpersonal skills (check the "ABOUT ME" section).

CERTIFICATE OF COMPLETION

Participants who complete the training receive a certificate confirming their skills and knowledge in the field of etiquette and savoir-vivre.

ONLINE TRAINING

I also offer the possibility of participating in online training sessions, allowing participants to gain knowledge in a location convenient for them.

FOLLOW-UP AFTER TRAINING

I provide follow-up opportunities for participants to ask questions and share their progress after the training is completed.

Contact Info

I provide training and consulting in etiquette, social manners, and professional client service. You're warmly invited to get in touch.

Name
Agnieszka Zacharska
Location
Warszawa
Call Me
+48 791 168 654
Email Me
a.zacharska@azetiquette.com.pl
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